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Privacy Policy

Effective Date: 23/07/2025
Last Updated: 23/07/2025
Company Name: Innovative Dance and Drama Studios
Location: 1st Seascout Hall, Milnerton, Cape Town, South Africa, 7441
Website: https://innovativestudios.co.za/



1. Introduction


At Innovative Dance and Drama Studios ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website or services, you agree to the terms of this policy.



2. What Information We Collect


We may collect the following types of personal information:

  • Identity Information: Name, surname, ID number (where required)

  • Contact Information: Email address, phone number, address

  • Child Information: Name and age of child (only if you enroll them for classes)

  • Payment Details: Billing address, partial card details (via secure third-party processors)

  • Usage Information: Pages visited, IP address, browser type, time on site (via cookies)

  • Special Requests or Health Info: Only if voluntarily submitted (e.g. dance injuries, accessibility needs)

We do not knowingly collect personal information from children without parental or guardian consent.



3. How We Collect Personal Information


We collect personal information through:

  • Website forms (e.g. contact, registration, booking a class)

  • Phone or email communication

  • Social media messaging

  • Cookies and tracking tools (see our Cookie Policy)

  • In-person registration or class attendance


4. Why We Collect and Use Personal Information


We use your personal information to:


  • Register students for classes

  • Communicate with you (e.g. updates, schedule changes, inquiries)

  • Process payments and issue invoices

  • Customise our services based on age or dance type

  • Improve our website and service delivery

  • Comply with legal or contractual obligations


5. Lawful Basis for Processing


Under POPIA, we only process personal information when:

  • You have given consent

  • It is necessary to deliver a service or contract

  • We are legally required to do so

  • It is in your or a third party's legitimate interest

You may withdraw your consent at any time.



6. Sharing Your Information


We do not sell or rent your information. We may share it with:

  • Service providers (e.g. payment processors, email platforms)

  • Instructors or staff (for scheduling and communication)

  • Regulatory authorities (if required by law)

All third parties are required to respect the confidentiality and security of your data.



7. Data Storage and Security


We take appropriate technical and organisational measures to protect your personal information, including:

  • Encrypted storage where applicable

  • Secure password-protected systems

  • Limited access to sensitive data

  • Regular security audits

Your data may be stored on secure servers within or outside South Africa, depending on the services used.



8. Retention of Personal Information


We retain your information only as long as necessary to:

  • Provide our services

  • Meet legal or tax obligations

  • Resolve disputes

When no longer needed, personal data will be deleted or anonymised.



9. Your Rights Under POPIA


You have the right to:

  • Access your personal information

  • Correct or update your information

  • Withdraw your consent

  • Object to the processing of your data

  • Lodge a complaint with the Information Regulator

đź“© Contact the Information Regulator (South Africa):
Email: inforeg@justice.gov.za
Website: https://www.justice.gov.za/inforeg/



10. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.



11. Changes to This Policy


We may update this Privacy Policy to reflect changes in law or our operations. All changes will be posted on this page, and where required, we will notify you directly.



12. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:


Innovative Dance and Drama Studios
1st Seascout Hall, Milnerton, Cape Town, South Africa, 7441
Email: innovative.dd.studios@gmail.com
Phone: +27 81 025 4881